Current Sales & Info:

Free Shipping on ANY order totaling $75 or more!  Enter FREESHIP coupon code during checkout. 

 

FUN/NEWS

 
Privacy/security

Our security policy:

Your privacy and security is VERY important to us.  Please read our privacy statement as well as our shopping cart security policy. Check out the VeriSign emblem or our shopping cart to ensure your safety and privacy.

 

Your personal information is never sold, rented or given out any other parties.  Your personal information is used only to process your orders or inquiries.  Search, enjoy and shop our web site with peace of mind that you are safe and secure.

 

OUR GUARANTEE:

IF YOU PURCHASE: ANY PET BED (BREED SPECIFIC OR TRAVEL)

ANY THROW PILLOW

ANY CAT TOY

OR ANY OTHER NON-CUSTOM ORDERED ITEM AND YOU AREN'T SATISFIED WITH YOUR PURCHASE WITHIN 30 DAYS JUST NOTIFY US AND WE WILL PAY FOR THE RETURN SHIPPING.  PLEASE MAKE SURE THE ITEM IS IN NEW OR LIKE NEW CONDITION, NOT DAMAGED OR DIRTY.  ONCE THE ITEM IS RECEIVED BY US, WE WILL REFUND THE PURCHASE PRICE EXCLUDING THE ORIGINAL SHIPPING CHARGES.

How to measure your dog

IT IS BEST TO USE A CLOTH TAPE MEASURE.

REFERRING TO THE DIAGRAM BELOW:

#1. MEASURE ALL THE WAY AROUND THE WIDEST PART OF YOUR DOG'S NECK.

 

#2. MEASURE ALL THE WAY AROUND THE WIDEST PART JUST BEHIND THE FRONT LEGS (STERNUM).

 

#3. MEASURE FROM THE BASE OF YOUR DOG'S NECK TO THE BASE OF THE TAIL (WHERE THE TAIL BEGINS)

measurement 

PLEASE INCLUDE THE 3 MEASUREMENTS DURING CHECKOUT PROCESS WHERE INDICATED.

GENERALLY THE SIZING RUNS AS FOLLOWS:

SMALL - 8 INCH TO 10 INCH NECK

10 INCH TO 12 INCH LENGTH

 

MEDIUM - 11 INCH TO 14 INCH NECK

14 INCH TO 16 INCH LENGTH

 

LARGE - 16 INCH TO 18 INCH NECK

18 INCH AND LONGER IF NECESSARY

 

 

Contact Information

Contact us by Email, Telephone, Fax or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


Email:

For product information or assistance or customer support:
adogableapparel@aol.com

We will respond to you within 24 hours. All email correspondence is completely confidential. Adogable Apparel customers may also use our toll free telephone support center to contact a service representative during regular business hours:


Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

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Inquiry/Question Problem Suggestion Feedback

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Please contact me as soon as possible regarding this matter.


Telephone:

Live Customer Care Center

1-877-565-3221

Monday to Friday   11:00am to 6:00pm (EST) Saturdays 1:00pm to 4:00pm

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


FAX:

1-718-247-1651


Snail Mail:

Send your inquiries to:

  • Adogable Apparel
  • Attention: Andrea & Louise Katz
  • 358 7th Aveune, PMB #147
  • Brooklyn, NY
  • 11215

 

 
Copyright © 2001.Adogable Apparel .All Rights Reserved.